Executes audits and institutes appropriate resolution of found discrepancies in regard to employee timecards within Kronos and Workday Timekeeping platforms.
Applies a full understanding of Company's non-exempt timekeeping policies and procedures to daily functions, while acting as a resource for the employee population and the Payroll and HR teams.
Assists with North America biweekly payroll processing cycles, along with monthly, quarterly, and annual tasks, including mail distribution, check printing, payment/banking elections, and one-time or recurring transaction input/support, for approximately 6500 North America employees
Manages the Payroll Outlook and Workday inboxes, responding to all questions, escalations, and inquiries within a 24 hour time period
Fully owns the garnishment process, including new setup, maintenance, agency & recipient responses, and payment remittance.
Acts as the first line of support for employees; providing information and answering questions about payroll items. Requests may include payroll calculation and forms explanations, comparisons, and reviews, and regeneration/reproduction for employees throughout North America.
Thrives in a team-oriented environment while still being able to work independently to meet payroll deadlines
Supports the Payroll Team’s cultural and practical goals which include the following:
Partnership between other business units, employees, and the internal payroll team, placing importance (whenever possible) on proactive solutions and engagements
Professional, relevant, and timely communication to all stakeholders impacted by the payroll process
Error understanding and resolution, with a focus placed only on immediate resolution and future prevention.
Utilization of system capabilities and automation, whenever available or possible
Champions for process/procedural changes, improvements, and enhancements by viewing all tasks as open for discussion and improvement.
Places importance on attention to detail and accuracy of system inputs, explanations, documentation, and review. Employee demonstrates this accuracy through regular self-auditing, peer review, and automation when available.
Performs various, assigned tasks as needed.
High school (or equivalent) diploma
Experience in Microsoft Excel, Outlook and Word. Trustworthy and able to handle sensitive and confidential information
Ability to prioritize and multi-task while receiving interruptions throughout the day
Self-motivated and able to work well in a fast-paced, empowered environment with strict deadlines
Excellent written, verbal and organizational skills, with a priority placed on standardized, professional, and generally-accepted business communication principles
Strong mathematical aptitude and attention to detail
Garnishment and IWO exposure
Intermediate experience with vlooklups, pivot tables, and mathematical equation experience.
Intermediate experience using Workday and Kronos
Experienced in overtime requirements on the Federal, State, and Local levels, with working knowledge of payroll-related, legal regulations.